What Are Cookies and How Does The Cater Crew Use Them?
Last updated: July 2026
1. Introduction
This Cookie Policy explains how The Cater Crew (“we”, “us”, or “our”), operating at thecatercrew.com.au, uses cookies and similar tracking technologies when you visit our website. It also explains your choices regarding cookies and how you can manage them.
By continuing to use our website, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you can adjust your browser settings or decline non-essential cookies via our cookie consent banner.
This policy should be read alongside our Privacy Policy, which governs how we collect, use, and store your personal information more broadly.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners about how their site is being used.
Cookies can be:
- Session cookies — temporary cookies that are deleted when you close your browser
- Persistent cookies — cookies that remain on your device for a set period of time, or until you delete them
- First-party cookies — set directly by The Cater Crew
- Third-party cookies — set by external services we use on our website
3. What Cookies Do We Use?
We use the following categories of cookies on thecatercrew.com.au:
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core features such as page navigation and access to secure areas. The website cannot function correctly without these cookies, and they cannot be switched off.
| Cookie | Purpose | Duration |
|---|---|---|
| Session cookie | Maintains your session as you navigate the site | Session |
| Cookie consent | Stores your cookie preferences | 12 months |
3.2 Analytics Cookies
We use Google Analytics (via MonsterInsights) to collect anonymous information about how visitors use our website. This helps us understand which pages are most popular, how visitors navigate the site, and where we can improve the user experience. The data collected is aggregated and does not personally identify you.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| ga* | Google Analytics | Maintains session state | 2 years |
| _gid | Google Analytics | Distinguishes unique users | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.
3.3 Marketing and Social Media Pixels
We use social media pixels to measure the effectiveness of our advertising campaigns and to show you relevant content on social media platforms. These pixels are placed by third-party platforms and are subject to their own privacy policies.
| Pixel | Provider | Purpose | Duration |
|---|---|---|---|
| Meta Pixel | Meta (Facebook/Instagram) | Measures ad effectiveness and enables retargeting | Up to 180 days |
| TikTok Pixel | TikTok | Measures ad effectiveness and enables retargeting | Up to 13 months |
3.4 Third-Party and Embedded Content Cookies
Our website may include embedded content and tools from third-party providers. These services may set their own cookies on your device.
| Service | Provider | Purpose |
|---|---|---|
| Google Maps | Displays location information and maps | |
| YouTube / Vimeo | Google / Vimeo | Embeds video content |
| Flex Catering | Flex Catering | Powers our online ordering system |
Each of these third parties has their own privacy and cookie policies, which we encourage you to review:
4. Your Cookie Choices
When you first visit thecatercrew.com.au, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time.
You can also manage cookies directly through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device and delete them individually or in full
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Please note that if you choose to block or delete cookies, some features of our website may not function as intended. For guidance on managing cookies in your specific browser, visit:
5. Australian Privacy Act Compliance
The Cater Crew is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where cookies collect personal information about you, we handle that information in accordance with our Privacy Policy.
If you are located in the European Union or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR) or UK GDPR regarding the processing of your personal data. Where applicable, we obtain your explicit consent before setting non-essential cookies.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes to our services, or for legal and regulatory reasons. The date at the top of this page indicates when this policy was last updated. We encourage you to check this page periodically to stay informed about how we use cookies.
7. Contact Us
If you have any questions about this Cookie Policy or how we use cookies on thecatercrew.com.au, please contact us:
The Cater Crew
2/18 Peel Rd O’Connor, Western Australia 6163
Email: hello@thecatercrew.com.au
Phone: 08 6285 4504
Website: thecatercrew.com.au
This Cookie Policy was prepared for The Cater Crew and reflects the cookies and tracking technologies in use on thecatercrew.com.au as at the date of publication. It does not constitute legal advice. If you require formal legal advice regarding your privacy obligations, please consult a qualified Australian privacy law practitioner.